Terms and Licence Conditions

This is a translation for convenience. The Czech version is the governing text; in case of any discrepancy, the Czech wording prevails.

In short

• You can create an account for free - for the first 14 days it includes everything (top-tier features, up to 10,000 credits), no payment card needed.
• After 14 days the account switches to the free plan (1,000 credits a month) by itself - your finished work stays.
• You can change or cancel a paid tariff at any time; paid tariffs come with a 30-day money-back guarantee.
• You can cancel your account whenever you want; after that we will not charge you anything.
• The texts Alfréd writes are drafts - always review them before you publish them.

1. Provider and operator of the service

• Company: Kulatá kostka s.r.o.
• Company ID: 10731041
• Registered office: Rudolfovská tř. 1965/29, 370 01 České Budějovice 3, Czech Republic
• Contact e-mail: info@alfredove.com
• Contact phone: +420 777 055 069

The Provider operates the online application Alfrédové.com - your marketing assistant at https://alfredove.com/ (the „Service“). These terms govern the use of the Service, set out the rights and obligations of the Provider and the User, and cover the rules related to subscriptions and data protection.

2. Registration and account types

• Free account: the User may register a free account. For the first 14 days the account offers the features of the highest tariff as a trial, with a limit of 10,000 credits; the trial can be used once per User. After the trial the account switches to the free plan with limited features and a limited credit balance.
• Paid tariff: the User may move to a monthly or annual subscription offering advanced features of the Service.

3. Subscription, invoicing and payment terms

• Subscription intervals: the Provider offers monthly and annual subscriptions; the annual subscription may be offered at a discounted rate.
• Payment method: payments are made online by card through the Stripe payment gateway. The amount is charged automatically at the interval of the chosen subscription.
• Automatic renewal: unless the account is cancelled before the end of the billing cycle, the Service automatically renews the subscription for a further period under the same conditions.
• Cancellation: the User may cancel the tariff at any time - from the following period no payment is charged and the Service switches to the free mode.
• Money-back guarantee: within 30 days of the first payment for a paid tariff the User may request a refund at info@alfredove.com.
• One-off payments: not offered at this time; the Provider may introduce one-off credit packs for paying Users in the future.

4. Terms of use and limitations

• Credits and output limits: the Service runs on a credit system where 1 credit = 1 generated word; the most capable AI models may charge a multiple of credits per word, as stated in the pricing. A new account starts with a 14-day trial limited to 10,000 credits; after the trial the free plan provides 1,000 credits a month and paid tariffs provide a monthly allowance according to the tariff. Credits have no monetary value, are not a proprietary claim of the User and cannot be exchanged or refunded.
• Changes to how many credits a feature costs: the Provider may change how many credits individual features and AI models deduct, in particular when new models are deployed or when their operators change prices. The Provider will inform the User of such a change in advance (e.g. by e-mail or by a notice in the Service) and the change applies from the following billing period.
• The account is personal: access credentials are intended solely for the User and must not be shared with anyone else; one account serves one User. The User is responsible for all activity carried out under their account. In case of breach the Provider may restrict or close the account.
• Inappropriate or unlawful content: the User must not enter unlawful data into the application, spread illegal activity or otherwise breach applicable law.
• Responsibility for outputs: the texts the assistant generates are drafts only. The User is obliged to review and, where necessary, edit every draft.
• Ownership of outputs: the outputs the User generates with the Service belong to the User. They may be used commercially, edited and distributed without any further consent from the Provider. The Provider claims no rights to them; responsibility for their use rests with the User (see responsibility for outputs above).

5. Data retention and protection of personal data

• Retention of generated outputs: the Provider stores the history of prompts and texts so that the User can revisit earlier results.
• Personal data: the Provider processes name, e-mail and billing details solely to perform the contract, issue invoices and provide the Service.
• Training of AI models: neither the inputs of the User nor the generated outputs are used to train AI models. With its AI model intermediary the Provider has disabled routing to providers that train on the data passed to them. Model operators may retain requests for a limited time for operational and security reasons (e.g. abuse monitoring).
• GDPR: the Provider is the controller of personal data. Further details are set out in a separate document, the Privacy Policy.

6. Warranties and liability

• Quality of texts: the Provider does not guarantee that outputs are free of errors; the User must review every draft.
• Limitation of liability: the Provider is not liable for any damage arising from the use of materials generated by the Service.
• Loss of data: the User is obliged to store important texts outside the Service as well; the Provider is not liable for any loss of data.

7. Marketing and promotions

• Promo codes: on selected marketing occasions users may receive promo codes granting additional credit or other benefits.
• Affiliate programme: not currently offered.

8. Withdrawal and termination of use

• B2C service: the Service is available to consumers as well, who may cancel their account at any time.
• Cancelling the account: write to us at info@alfredove.com and we will close the account. Once cancelled, the Service is not renewed and the billing cycle ends with the end of the paid period.

9. Governing law and jurisdiction

Contractual relations are governed by the law of the Czech Republic. Any disputes are resolved under generally binding Czech legislation.

10. Contact and support

• E-mail: info@alfredove.com
• Phone: +420 777 055 069

11. Final provisions

• These terms took effect on 7 February 2025.
• The Provider reserves the right to change these terms; the User will be informed of any change (e.g. by e-mail or by a notice in the Service).
• By using the Service the User agrees to the current wording of these terms.

Thank you for using Alfréd - your marketing assistant!